Contact Us
Questions about a review, a correction to flag, or feedback on how we research payout rates — we want to hear from you. This page explains how to reach the USA Casino editorial team and what to expect when you do.
How to Reach Us
The best way to contact us is by email. Send your message to [email protected] and include as much detail as you can so we can respond usefully. We aim to reply to every message within 48 hours on business days.
When writing to us, it helps to mention:
- The page or casino review your question relates to
- The specific claim, figure or section you'd like us to look at
- Any supporting information you can share
What We Can Help With
Our team researches and reviews online casinos available to US players, with a particular focus on payout performance, licensing, and bonus terms. Here are the most common reasons readers get in touch:
- Factual corrections — if you believe something on our site is inaccurate or out of date, please let us know. We take accuracy seriously and investigate every flag we receive.
- Review feedback — if you have first-hand experience with a casino we've covered, we welcome your perspective. Reader insight helps us keep assessments grounded.
- Editorial questions — queries about how we rank casinos, how we assess payout rates, or how our editorial process works.
- Advertising and partnerships — commercial enquiries should be directed to the same address. Please include "Commercial" in your subject line so we can route your message to the right person.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, we encourage you to visit our responsible gambling guidance, which lists support services available across the US. We are not a counselling service, but we can point you in the right direction.
About the Team Behind This Site
USA Casino is an independent comparison site focused on the US online casino market. Our editorial lead is Gavin Reed, who oversees all reviews, methodology decisions, and factual verification. We do not accept payment in exchange for editorial rankings. You can read more about who we are and how we work on our About Us page.
Our reviews are based on desk research and publicly available information. We verify licensing status, published payout terms, bonus conditions, and banking options — and we update pages when material details change. The date shown at the top of each page reflects the last fact-check.
Response Times and What to Expect
We aim to acknowledge all messages within one business day and to send a substantive reply within 48 hours. Complex correction requests — particularly those that require us to re-verify data or contact an operator — may take a little longer. We'll let you know if that's the case.
We read every message but cannot guarantee a personal reply to general comments or messages that don't require a response. If you're flagging a factual issue, you will always hear back from us.
Terms, Privacy and Legal Notices
Use of USA Casino is subject to our Terms and Conditions. For questions about how we handle personal data submitted through contact requests, please refer to the privacy information set out there.
USA Casino earns commission when readers follow links to casino operators and sign up. This commercial relationship does not determine how we rank or review any site — our methodology is applied consistently regardless of whether a referral arrangement exists.
A Note on Gambling Responsibly
Online casino gaming should be enjoyable and within your means. If you have concerns about your own gambling or that of someone close to you, the National Problem Gambling Helpline is available 24/7 at 1-800-522-4700. Our responsible gambling page also covers self-exclusion options, deposit limits, and state-level support services across the US.
We do not provide personalised financial or gambling advice. Nothing on USA Casino should be read as a guarantee of winnings or an endorsement of gambling as a way to make money.